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SSO Cutover Planning

Essential knowledge

Author:

Fluent Commerce

Changed on:

25 Mar 2024

Overview

The content provided in this article offers clients/partners a general overview of the steps and checks involved in the SSO Cutover process. However, the specific details may vary depending on the client's specific Fluent implementation. This page serves as a guiding resource only. Engaging in discussions with your partner and ES contact is recommended for further clarification and customization.

Key points

  • This migration plan outlines a methodical approach to incorporate Single Sign-On (SSO) functionality into Fluent OMS, addressing pre-cutover tasks including environment setup, user data validation, and partner collaboration for IDP integration.
  • During the cutover phase, the strategy emphasizes executing user migration, activating SSO, and conducting rigorous testing to validate system integrity, ensuring a seamless transition for users to the enhanced Fluent OMS experience.

Before the cutover:

  • Schedule a cutover time and date conducive to minimal production activity.
  • Dedicate approximately 2 hours to establish the Ping Environment.
  • Collaborate with partners for user cleanup, which includes verifying email addresses, ensuring appropriate user types for API activities, and providing the count of active users earmarked for migration to Fluent.

      4. Allocate 30 minutes for the partner to configure the External IDP.

 

On the cutover day:

  • The partner stops any further user additions.
  • They verify if the current user count matches the previously provided number; if not, they check for new users as outlined earlier.
  • The partner notifies Fluent to begin user migration, with the duration dependent on the number of users.
  • Fluent confirms the completion of the migration process.


Cutover (approximately 2 hours):

  • Partner instructs all users to refrain from OMS front-end activities until the cutover is completed.
  • They stop new orders from hitting Fluent.
  • Partner notifies Fluent upon cessation of new orders.
  • They clear the integration token cache and request Fluent to activate SSO.
  • Fluent's team initiates SSO activation, typically taking around 15 minutes.
  • Partner conducts comprehensive testing with all user types.
  • A limited number of orders is allowed to flow into Fluent.
  • Partner validates orders and communications.
  • Partner confirms system stability and informs users that they can resume OMS activity.

 


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