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Returns for Fluent Store and OMS

Release

Author:

Fluent Commerce

Changed on:

19 Sept 2024

Target release date:2022-05-17
Release status:Released

Description

The new Returns feature will facilitate customer returns in Fluent Store and Fluent OMS Web Apps.

  • Create a return with a configurable reason, item condition, and optional comment.
  • Review and approve returns for completed Sales Orders.

⚙️ Enable the Returns Functionality with a How-to-Guide.

📺 Watch an Overview of Returns here.

Changelog

Initial Release.

Screenshots

Returns in Fluent Store
Returns in Fluent OMS
Released capability depth:Enhancement
Release bundle / Capability type:Module

Related content

Returns in Fluent OMS Web App
Edited 158 days ago

Returns OMS configuration contains:

  • Creating a Return
  • Returns List page
  • Return Details page
  • Return Fulfillment Details page
How to enable Returns in Fluent OMS and Fluent Store
Edited 235 days ago

The Returns feature is available for any OMX web apps. The following guide will step through the areas of configuration to enable the Returns reference solution.

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